CANCELLATION POLICY

Intake Form Policy All clients must complete and keep an updated intake form before services. This ensures your session is safe, personalized, and effective. Information is kept confidential. Without a current form, services may be rescheduled. Early arrival/session ending: Please note that arriving early or choosing to leave your session early does not result in additional session time, credit, or a refund. Your scheduled appointment time is reserved specifically for you, and sessions begin and end at the agreed-upon time. Payment Policy No deposit is required. However, a valid debit or credit card must be on file for all accounts. The remaining balance can be settled by card or tap to pay. Please note: Cash payments are not accepted on premises. Thank you for your understanding. If you arrive early, I’ll do my best to begin at your scheduled time, but the session will still end as planned to respect other clients’ appointments. Late Arrival: A grace period of 10 minutes will be given; afterwards your appointment will be rescheduled. If arrived between the 10 minute deadline the remainder of your scheduled booked time will be given. Cancellation and/or no call no show: appointments cancelled within 12 hours/or no call no show will result in your card on file to be charged 30%. This also includes clients rescheduling without communication to be charged 30% of your services. I do have all rights to refused services.